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Support

We're here to help you with any questions or concerns about Clann

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Contact Support

Have a question or need help? Our support team is ready to assist you with any issues or concerns.

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Request Data Deletion

You have the right to request deletion of your personal data and account information. We respect your privacy and will process your request promptly.

To request deletion of your data, please send an email to:

Please include your account email address in your request so we can locate and process your deletion request accurately.

Help Center

Browse our frequently asked questions to find quick answers to common questions about Clann.

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Privacy & Security

Learn more about how we protect your privacy and secure your family photos and data.

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Account Management

Need to update your account information, change settings, or manage your family groups? You can do this directly in the Clann app.

  • Update your profile and account settings
  • Manage family group members
  • Download your photos
  • Export your data
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Response Time

We aim to respond to all support inquiries within 24-48 hours. For data deletion requests, we typically process them within 7-14 business days after verification.

Still need help?

Can't find what you're looking for? Check out our FAQ page or contact us directly at support@getclann.com.